BackBidPathAI

Cancellation & Refund Policy

Effective July 20, 2026 · Version 2026-07-20-bidpathai

BidPathAI is offered as a monthly subscription by MMIMS LLC. Payments are processed by our reseller Paddle.com, which is the Merchant of Record and handles billing, tax, and refund payouts.

Plans

  • Solo — $149 USD / month. 10 solicitation packages per paid billing month; up to 2 company profiles; 1 account user.
  • Growth — $499 USD / month. 40 solicitation packages per paid billing month; up to 10 company profiles; up to 5 users (available through managed rollout); priority email support.
  • Team — $1,499 USD / month. 150 solicitation packages per paid billing month; up to 25 company profiles; up to 10 users; managed onboarding via Contact Sales.
  • Commercial — starting at $4,000 USD / month. Custom user and usage limits; dedicated account support; custom agreement via Contact Sales.

Free Trial

New Solo and Growth subscribers receive a 14-day free trial when self-service checkout is enabled. During the trial you may create up to 3 solicitation packages. A payment method is required to start the trial. You will not be charged until the trial ends. You may cancel any time before the trial ends to avoid all charges. Team and Commercial are managed plans and do not use the self-service trial. One trial per customer unless we grant an owner-approved exception.

Cancellation

You may cancel at any time. The preferred cancellation method is Paddle's secure customer portal at paddle.net; you can also request cancellation from your Account page or by emailing lastcallliquids@gmail.com. Cancellation normally takes effect at the end of the current trial or billing period, and no further renewal will occur after that date. Paid access continues through the paid-through date. Canceling during the trial prevents the first payment. We do not automatically prorate refunds for unused days of a paid month.

After paid access ends, your existing work becomes read-only for 30 days. During the read-only window you may view and download your existing documents. New uploads, AI analysis, proposal generation, and new exports are blocked. You may subscribe again at any time to restore full access.

Refunds

You may submit a refund request within 14 calendar days of your first paid subscription charge. This is a refund-request window, not a guarantee. Each request is reviewed case by case. Approved refunds are processed by Paddle to your original payment method. Subsequent monthly renewals are generally non-refundable.

Exceptions where refunds may be granted outside the standard window include:

  • Duplicate charge for the same subscription.
  • Confirmed billing error.
  • Persistent material product-access failure attributable to us.
  • Any right required by applicable consumer protection law.
  • Owner-approved exceptional circumstances.

Fraud, deliberate misuse, repeated refund abuse, or manipulative account creation may result in denial. Mandatory consumer rights are unaffected by this policy. Paddle's own Refund Policy and Buyer Terms also apply.

Failed Payments

If a renewal payment fails, Paddle will retry the charge. If retries fail, access may be paused until payment succeeds or the subscription is canceled.

Contact

Billing questions: lastcallliquids@gmail.com. To open a refund request, use paddle.net or email support.